Frequently Asked Questions
Find answers to common questions about our premium timepieces and furniture
How do I set up my grandfather clock?
Each clock includes a comprehensive setup guide. We recommend professional setup for larger floor clocks to ensure the weights and pendulum are properly balanced.
Do you offer professional clock repair services?
Yes, we have a network of authorized service centers nationwide to assist with maintenance, oiling, and mechanical repairs.
What kind of batteries do your quartz movements require?
Most of our quartz clocks operate on high-quality alkaline AA or C batteries. We recommend replacing them annually to prevent leakage.
Are your wood finishes consistent across all products?
While we use premium hardwoods and veneers, natural wood grain and stain absorption can lead to slight variations, making every piece unique.
How often should a mechanical clock be oiled?
To ensure longevity, mechanical movements should be professionally cleaned and oiled every 3 to 5 years.
Do you provide white-glove delivery for furniture?
Yes, white-glove delivery is available for all floor clocks and large wine cabinets, including in-home placement and debris removal.